Support · FAQ

Frequently Asked Questions with Clear Answers

Find clear answers about our approach, services, investment, technology, and timelines. For specific questions, our team will respond within 24 hours.

11+

Years of experience in B2B marketing.

2–3

Weeks remaining to complete the SmartBOP assessment.

90–180

days until the first measurable results.

Partnerships

HubSpot Solutions Partner & Google Premier Partner 2026.

FAQ

Commercial Proceedings

Do you work with companies of any size?

ICP SmartLinks are B2B companies with revenue exceeding 1.5M€, where decisions are made at the CEO, founder, or sales management level. Below that threshold, investing in a complete system is rarely justifiable.

For companies in the earliest stages of growth, SmartCORE may be a suitable alternative. It requires a smaller investment and establishes a structured system foundation.

ICP & Certification

How does the process work after hiring?

The project follows the SmartBOP methodology, organized into three phases:

DIAGNOSE — mapping the current state, conducting a maturity analysis, and identifying levers. The result is an implementation plan with well-defined priorities.
BUILD — We create and configure the system: CRM, automation, acquisition channels, and results measurement. The result is a fully operational system.
SCALE — We continuously optimize the system, analyze results, and identify new opportunities. The result is sustained growth,

SmartBOP Framework

What is Quick Scan?

The Quick Scan is a free, initial assessment consisting of 5 to 7 questions and taking 30 minutes to complete, designed to evaluate a company’s digital maturity. It is the first step in the SmartBOP diagnostic process.

It serves to identify the main gaps in the growth system.

First Step

Can SmartLinks manage only Google Ads or SEO?

SmartLinks integrates Google Ads, SEO, email marketing, LinkedIn, and other channels into a comprehensive growth strategy.

The choice of channels is based on the company’s goals, sales process, CRM, and available data. In this way, each investment contributes to a more effective and measurable sales system.

Our model is particularly well-suited for companies seeking an integrated approach to marketing and sales.

Positioning

Does SmartLinks only operate in Portugal?

Portugal is SmartLinks’ main market. We work with Portuguese B2B companies and international organizations with significant operations in the Portuguese market.

International projects are evaluated based on their objectives, the target market, and the working language.

Market

FAQ

Costs and Contracts

How much does it cost to work with SmartLinks?

The investment estimate is:

SmartBOP Assessment: €1,500 to €4,000, depending on the size and complexity of the company. One-time project, with no commitment to ongoing services.
Ongoing Program (Digital Scale Program): minimum fee of €1,500/month. The actual investment depends on the scope defined in the assessment.

Pricing

What is the minimum contract term?

The SmartBOP Diagnosis is a one-time project with no commitment to ongoing engagement. It lasts 2 to 3 weeks and delivers an independent roadmap.

The Digital Scale Program, the ongoing program, has a minimum duration of 12 months. Building and scaling a structured growth system requires time to mature; shorter commitments do not produce the expected results and are not offered.

Contracts

FAQ

Technology and HubSpot

Do we need HubSpot to work with SmartLinks?

No. The SmartBOP assessment can begin with the technology the company is already using.

During this phase, we evaluate your existing CRM, tools, data, and processes. When there’s a need to upgrade your infrastructure, HubSpot is the platform recommended by SmartLinks to integrate marketing, sales, customer service, automation, and reporting.

SmartLinks is a HubSpot Platinum Solutions Partner, and each client maintains a direct relationship with HubSpot

Important note: Clients always maintain their own direct license with HubSpot.

HubSpot Platinum Partner

What does the SmartBOP diagnosis include?

The SmartBOP assessment includes:

Alignment sessions
Meetings with the decision-making team to understand objectives, context, and priorities.

Quick Scan
Initial assessment of digital maturity in the areas of acquisition, conversion, retention, and technology.

Digital Maturity Analysis
Assessment of CRM, channels, automation, data, and results measurement.

Prioritization
Identification of actions with the greatest potential impact on the business.

SmartBOP Implementation Plan
A phased plan with priorities, responsibilities, and investment estimates.

The assessment typically takes 2 to 3 weeks and can be contracted as a standalone project.

Diagnosis

FAQ

Results and Deadlines

How long does it take to see results?

The timeline depends on the starting point, commercial maturity, and existing infrastructure.

As a general guideline:

2–3 weeks
Completion of the SmartBOP Assessment and definition of priorities.

60–90 days
Implementation of CRM, automation, channels, and measurement system.

90–180 days
Reference period to begin obtaining measurable results and evaluating the progress of business opportunities.

Companies with a structured CRM, historical data, and consolidated sales processes tend to move forward more quickly. When the infrastructure is still in its early stages, the initial focus is on building a solid foundation for growth.

Do you still have questions?

Contact us. We promise a prompt response.

A simple, straightforward conversation to understand the company’s context, clarify any questions, and identify the most appropriate next step.

HubSpot Platinum Solutions Partner · Google Premier Partner 2026